Privacy Policy

**Last updated: January 18, 2026**

This Privacy Policy describes how Azita Physio (“we”, “us”, or “our”) collects, uses, and protects your information when you visit and use the website https://azitaphysio.com (the “Site”).

By accessing or using this Site, you agree to the practices described in this policy.

1. Who We Are

Business name: Azita Physio
Owner: Azita Papaie
Website: https://azitaphysio.com
Services offered: Physiotherapy, acupuncture, massage therapy, and related wellness services.

2. Information We Collect

We collect information in the following ways:

2.1 Personal Information You Provide

When you use our Site, contact us, or book an appointment, you may voluntarily provide:

  • Full name
  • Email address
  • Phone number
  • Appointment details (preferred date, time, and service)
  • Any message or information you choose to include in contact or booking forms

We do not intentionally collect sensitive medical or health information through the website. If you choose to include such information in a message or form, you do so at your own discretion.

2.2 Automatically Collected Information

When you visit the Site, certain technical data may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring website or source

This data is used for website security, performance monitoring, and analytics.

2.3 Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Ensure the Site functions properly
  • Analyze website traffic and usage
  • Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Site.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and contact requests
  • To manage and confirm appointments
  • To operate and improve the SiteTo maintain website security and prevent misuse
  • To comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We may use trusted third-party services to help operate our website and services, such as:

  • Website hosting providers
  • Analytics services (e.g., Google Analytics)
  • Online booking or form tools

These providers only have access to information necessary to perform their functions and are required to protect your data.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration or disclosure

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights (Quebec / Canada)

In accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and applicable Canadian privacy laws, you have the following rights regarding your personal information:

  • Right of access: You may request confirmation of whether we hold personal information about you and obtain a copy of that information.
  • Right of rectification: You may request that inaccurate, incomplete, or outdated personal information be corrected.
  • Right to withdrawal of consent: Where processing is based on your consent, you may withdraw your consent at any time, subject to legal or contractual restrictions.
  • Right to deletion or de-indexing: You may request that we delete personal information that is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
  • Right to be informed: You may request information about how your personal information is collected, used, stored, and disclosed.

To exercise these rights, please submit a written request using the contact information provided in Section 9. 

7. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you can contact:

Azita Papaie
Email: az**********@***il.com
Phone: (514) 805-2997

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.